Terms & Conditions
General
Please carefully read the following Terms and Conditions and make sure that you understand them before placing an order with The Invite Hub. These Terms and Conditions will apply to any contract between us for the sale of goods and services a to you. If you refuse to accept these Terms and Conditions, The Invite Hub will not be able to supply goods and services to you.
The Invite Hub reserves the right to change these Terms and Conditions at any time. Any such changes will take effect as soon as they are posted on the website, it is your responsibility to read the Terms and Conditions on each occasion you visit the website. All orders placed with The Invite Hub will be subject to these Terms and Conditions. The Invite Hub reserves the right to cancel an order at any stage.
Proofs and Artwork
Proofs will be sent via email, approx 7 working days after your order is placed. We will follow with great detail the design brief or specifications you give us. Great care is taken to ensure all information is accurate, however it is ultimately the responsibility of the client to check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed The Invite Hub takes no responsibility, and will not be liable for any resulting cost. If replacements are required, a 50% reprint cost is applied to the stationery piece or pieces. It is therefore of the utmost importance that you check all spelling and copy thoroughly before approving any designs. We would always advise to obtain a printed sample prior to printing. This sample is €20.
Please note that the colour on your screen may differ from printed colour, each screen is collaborated differently and this is particularly noticeable on phones and tablets. It is therefore advisable to print off all proofs and final artwork before giving your approval. Please bare in mind that printers also vary and that your final stationery will be printed on the highest quality professional print press therefore the colours may differ slightly.
We provide two digital proofs free of charge, thereafter proofs will be charge at €10 per proof. We highly recommend reading through all designs carefully and sending back your changes in one go. Please be aware that any major changes to the design at this stage may incur a further design fee. Once you are happy with the final proof, formal approval is accepted via email. We will forward this to you via email to be completed and returned confirming that you are happy for us to go to print. This must be completed before we can go to print.
Change of Design
If you decide to change the design completely after your design has been sent to you, an additional fee of €50 would apply.
Delivery (Ireland & abroad)
The utmost care will be taken when packaging your stationery for delivery. Orders will be sent by Fastway courier service and a signature will be required. The cost of Irish delivery is €10 and is approx 1-3 days.
If you would prefer An Post express post, please let us know, the cost is €20.
For delivery overseas, we use An Post. We will discuss the most suitable delivery arrangements and agree them in writing in advance of delivery. A quote can be arranged prior to posting.
Cancellations, Loss or Damage
Once an order has been placed, we will do our best to accommodate any amendments that you request to numbers and requirements. However, once any third party costs have been incurred, it will not be possible to cancel an item.
Any orders cancelled before works has commenced will receive the deposit back in full, less the credit card fee of 2%. Your €100 deposit is non-refundable once you have received a proof.
The Invite Hub cannot be held responsible for any loss or damage to your order once it has been dispatched.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions (or any other agreement between us) that is caused by any act or event beyond our reasonable control. If such an event occurs, we will contact you as soon as reasonably possible to notify you, our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event and we will arrange a new timeline and delivery date.
Copyright
All stationery artwork and designs remain the copyright of The Invite Hub, they may not be reproduced in any form without prior written permission from The Invite Hub.
It is the clients’ responsibility to get permission to reproduce any copyrighted material, such as the words of hymns or poems, images or photographs which are to be featured in the stationery. You shall indemnify The Invite Hub on written demand in respect of any third party claims that material provided by you infringes that third party’s copyright.
The Invite Hub reserves the right to use any stationery created for you to promote our products and services. However, we will never share any of your contact details with third parties.
The Invite Hub reserves the right to turn a bespoke design into a Custom Collection design, but only after your wedding or event has taken place.
We retain the right to use artwork or elements from our Bespoke designs for marketing, advertising and on other products not just limited to stationery.
Returns
If you believe the product to be faulty due to an error on our part, please notify us in writing with the details within 6 days of receiving your order. Upon receiving your order back, we will investigate the issue and reply to you with our decision within 7 working days. If your stationery is deemed to be faulty on the part of The Invite Hub we will of course correct or replace your stationery. The Invite Hub will only offer a full refund if the order is faulty in its entirety.
Condition of Sale
It is a condition of sale, that “The Invite Hub” details are discreetly displayed on the back of all invitations made. If you do not want this one your invite please inform us before your items are sent to print.
Prices
All our prices are visible on our website at all times and quotes we send out are got from our website. Prices for our products are subject to change without notice.
Gold Foil, Laser Invitations, Pocket-fold are all on priced on request.
Order Timeline
A €100 deposit is required before we begin any order and can be place online. We will then email you our order form, which will need to filled out and sent back to us to begin. You can also call into our office or give us a call on 064 66 76100.
Once we received your deposit and order form, we will schedule your order.
Approx 7 working days for your first proof /design.
2 rounds of proofing are included free and thereafter a fee of €10 will be applied per digital proof.
Approx 7 working days for printing for standard printing after sign off of proof.
Approx 14 working days for printing for specialised printing after sign off of proof. This includes any finishing, e.g. laser invitations, pocketfold invitations, envelope liners and gold foil.
Average overall timeline 3-4 weeks.
We will always try to accommodate tighter timescales if we can, please let us know if you have a deadline and we will do our utmost best to meet this.
Payment
A €100 deposit is required before we can begin any design work. When your artwork is approved and you have decided on your quantities, a full quote will be emailed to you. Once payment has been received in full, we can then print and deliver your order. The Invite Hub cannot be held responsible for any delay to delivery as a result of late payment.
Offers
Only single offers / discounts can be used at any one time. Vouchers cannot be combined with any promotions.
Acceptance of Terms and Conditions
Your use of this web site indicates your agreement to be bound by the Terms and Conditions.